Support

Getting started

wordbeat helps you learn a language through vocabulary, grammar, and guided conversation lessons. Create a free account, pick the language you want to learn, and start your first lesson. Your progress syncs to your account so you can pick up where you left off on any device.

Which languages can I learn?

You can currently learn across our supported languages, with lessons graded along the CEFR path from beginner (A1) to advanced (C1). We are continually adding more content and languages over time.

How is my score calculated?

Your wordbeat score reflects how well you really know a word, based primarily on your first-try accuracy. Behind the scenes, a spaced repetition system schedules each word for review at the moment you are most likely to forget it, so your practice stays efficient and focused on what you actually need.

How does Conversation mode work?

Conversation lessons let you practice speaking with an AI tutor through a guided, predefined conversation built around the grammar and vocabulary you have already learned. It is a structured practice exercise rather than an open-ended chat, designed to help you apply what you know in a realistic context.

I forgot my password or cannot sign in

Use the password reset option on the sign-in screen to receive a reset link by email. If you still cannot access your account, email us at support@wordbeat.co from the address linked to your account and we will help you recover it.

Managing your subscription

Where you manage your subscription depends on where you bought it:

• iOS: managed through your Apple Account. Open the Settings app on your device, tap your name, then tap Subscriptions.
• Android: managed through Google Play on your device. Open the Play Store app, tap your profile icon, then tap Payments and subscriptions.
• Web: managed through Stripe. You can update or cancel from the billing section in your account settings.

Your wordbeat subscription works across every platform no matter where you bought it, so you always have full access on mobile and web. Cancellations take effect at the end of the current billing period.

Deleting your account and data

You can delete your account at any time from your profile. When you delete your profile, your account and associated learning data are removed. Any subscription bought on the web is cancelled automatically. Subscriptions bought on iOS or Android are billed by the App Store or Google Play and must be cancelled by you in your device settings, as deleting your profile does not cancel them.

Step-by-step instructions, including how to request deletion by email if you can no longer access the app, are on our account deletion page. For details on how we handle your data, see our Privacy Policy.

Reporting a bug or sharing feedback

Found something that is not working, or have an idea to make wordbeat better? We would love to hear it. Email us at feedback@wordbeat.co and, if you are reporting a bug, let us know your device, app version, and the steps that led to the problem.

More information

See our Privacy Policy and Terms of Service for the full details on how wordbeat works and how we protect your data.